Terms & Conditions

Last revisited: 4 December, 2022

Please read the rules contained in this Agreement carefully. Your sign-up to our online programs will constitute your agreement to comply with the terms of use outlined on this page.

In addition to reviewing this Agreement, please read our Privacy Policy. Your use of the Website constitutes an agreement to its terms and conditions as well. The Agreement may be modified from time to time, this page displays the last revision date.

Payments

An electronic invoice is sent to the invoice email address, with your name as a reference.

Payment Conditions

The registration to High-Performing Leaders Institute’s online program is binding. As a registrant, you are responsible for the cost of the course.

The course fee must be paid in full no later than 10 days after the invoice date. Should the course fee be overdue by the indicated payment deadline, an additional 5% of the course fee will be charged as a late fee.

Transfers

If you are unable to attend, another person can take your seat at no extra cost.

Cancellation

If you need to cancel your registration, the following terms apply:

Up until 2 weeks before the course start – 50% of the total fee will be refunded; 50% of the total fee will be charged
Less than 2 weeks before the course start – no fee will be refunded; 100% of the total fee will be charged
(exception is made for illness proved by a doctor’s certificate. The participant will be refunded 80% of the total fee)
After the course starting date and up to 3 weeks into it – no fee will be refunded; 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 50% of the total fee)
After 3 weeks into the course – no fee will be refunded;100% of the total fee will be charged and no exception will be made

Cancellation by High-Performing Leaders Institute

If, for any unforeseen reason, the program needs to be cancelled by High-Performing Leaders Institute, the full fee will be refunded, unless you choose to join a later starting date.